Privacy Policy

At fiberpulsez, your privacy is our top priority. We value the trust you’ve placed in us and are dedicated to protecting your personal information. This Privacy Policy explains in simple, clear terms what we collect, how we use it, and what steps we’ve taken to keep your data safe. We also provide you with easy-to-understand instructions on how to control your data and contact us with any privacy concerns.

Our Promise: Your personal information is never for sale! We do not rent, share, or sell your information to third parties for marketing purposes.

1. What We Collect

We collect personal information when you interact with us through our website, make a purchase, or contact our customer service team. Here’s what we may gather:

  • Personal & Contact Information: This includes your name, email, shipping and billing addresses, order history, and other details you voluntarily share with us.

  • Transaction Data: We collect payment-related details such as your payment method, card type, and partial card numbers to process your purchase.

  • Technical Information: Your IP address, browser type, operating system, device location, and other technical data (excluding passwords).

  • Marketing Preferences: We collect information about how you prefer to receive marketing communications from us.

2. Information You Share with Us

When you use our website, you willingly share valuable information, including your name, email, product preferences, purchase history, reviews, photos, videos, and social connections. This information helps us better understand your needs and serve you with personalized recommendations.

3. How We Use Your Information

We use the information you provide to give you an exceptional, personalized shopping experience. This includes:

  • Tailoring communications to match your specific interests and recommending products you’ll love.

  • Enhancing our services based on your feedback and purchase history.

  • Providing fast and helpful customer support for any inquiries or issues you may have.

  • Efficiently processing your orders, payments, and shipments.

  • Offering you an overall seamless and enjoyable experience throughout your shopping journey.

4. Cookies, Web Analytics, and Social Sharing

To make your experience with us even better, fiberpulsez uses cookies, web analytics, and social sharing tools:

  • Cookies: These small files remember your preferences, keep your shopping cart active, and customize your browsing experience (including language and currency settings).

  • Google Analytics: Helps us track your interactions with our website to continuously improve the overall experience.

  • Social Sharing: Makes it easy to share our products and content with your friends and followers on social media.

You have control over cookies and can choose to accept or decline them. Declining cookies may limit certain features of our website. If you’d like to opt out of Google Analytics, click here: Google Analytics Opt-out.

5. Email & Text Notifications

With your consent, we’ll send you exciting updates about new products, special offers, and other promotions via email or text. We won’t overwhelm you with messages, and you can unsubscribe anytime by emailing us at [email protected].

6. Who We Share Your Data With

Your privacy is important to us, so we share your data only with trusted partners who help us run our business smoothly. These include:

  • Payment processors, financial institutions, and delivery carriers.

  • Service providers that help us manage our website and marketing efforts.

  • Government authorities if required by law.

We will never share your data without a valid reason, and we ensure that your information is always safe.

7. Security First

We take every precaution to protect your data, using cutting-edge security measures to keep it safe:

  • Data is stored on secure, encrypted servers.

  • We use SSL encryption to ensure secure payment processing.

  • Trusted third-party services like PayPal handle your payment transactions to minimize risks.

While no system is 100% secure, we continuously update our security practices to keep your personal information protected.

8. How Long We Keep Your Data

We keep your personal data only for as long as necessary to provide you with our services. Some data may be retained longer to comply with legal obligations or to prevent fraud.

9. Your Right to Withdraw Consent

You can withdraw your consent or object to the processing of your personal data at any time. Please note that withdrawing consent may limit your ability to use certain features or services. To review, update, or delete your data, simply contact us at [email protected].

10. Accessing and Updating Your Data

You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, we may ask for identity verification before proceeding. Simply reach out to us at [email protected].

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Whenever we make important changes, we’ll post the updates here and notify you via email. We encourage you to check this page regularly to stay informed about how we protect your personal data.

Thank you for choosing fiberpulsez. We are committed to safeguarding your privacy and providing a secure, enjoyable shopping experience.